Along with the above, you’ll need to deactivate any question groups for capturing additional attendee information or reinstate the copy all information box if that’s been removed.
Ah, thank you! We did have the “Muli Event Registration” add-on in place, but we also have additional question groups for capturing additional attendee information.
Could you please advise how to reinstate the “copy all information” box?
The way to reinstate the copy all information box will depend on how it was removed. So for example if someone involved with building your site added a blank “copy_attendee_info.template.php” template to the theme, then you remove the blank template. Event Espresso includes the copy all information box but your site appears to have removed it.
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