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User not getting registration listing

Posted: July 29, 2019 at 1:15 pm


July 29, 2019 at 1:15 pm

We have SSO.

Sometimes we have a user who has not ever signed in, but wants to purchase a walk-up ticket to an event.

We can add the user with his email name and sell him a registration.
When he logs in via SSO (same email name) he has no registrations associated to the User record with the email address.
How do I move a registration from the “walk-in sale” contact record to the User with the bona fide SSO record so they can see their history?


  • Support Staff

July 29, 2019 at 1:36 pm


You can follow this guide:


July 31, 2019 at 10:49 am

Do you have any plans for a UI for this function? I have tested this and it works in my Dev platform. There is no feedback that it worked when you run the PHP, which caused me quivers for a hot second.


  • Support Staff

July 31, 2019 at 5:54 pm

We actually do not have plans for a UI for this function.

What you could look into doing instead is make use of the User Switching plugin, then when you add the user, you switch to their account and register on the front end of the site on their behalf. Then switch back to an admin account.


August 1, 2019 at 5:26 am

The SSO pushes a new user into WPUser so switching is not really an option. I’ll be toying around with a GUI.

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Updated by  ICLE 1 year ago ago

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