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User Creates Profile Password but they're emailed a different,generated Password

Posted: July 12, 2016 at 9:23 am

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Jeffrey

July 12, 2016 at 9:23 am

When a user creates a new profile because they’re registering for an event on the site for the first time, they’re prompted to create their own password. When they successfully register for a class during the same sessions they get an email saying “Thank you for registering for NAME_OF_SITE Please find your username and password below: Username: _NAME_ Password: $P$BC4QndswJ1k7qqhwUSlwLEMORU7qXn0” with this randomly generated password, not the one they created. Why is this happening? Is that password for something else? How do I stop this?

Thanks,
MD


Josh

  • Support Staff

July 12, 2016 at 6:15 pm

Are you using a plugin to add the prompt to create a password? The reason I ask is because normally the new user isn’t prompted to create a password.


Jeffrey

July 14, 2016 at 4:17 pm

Yes, indeed I was. I didn’t realize it. I had “Theme My Login” inserting a password which I thought was going to be the password the user created, but it was creating some random password instead.

On a related topic, on the profile page there’s a button to generate a new password. I think that’s confusing to users. Is there a setting for removing that (besides CSS) and can it be replaced with an option with 2 fields for the user to 1) create and 2) confirm a new password as you find often in user accounts on other sites?

Thanks,
MD


Josh

  • Support Staff

July 14, 2016 at 5:55 pm

Not a related question to Event Espresso, and you’ll find part of the answer to your question in this stack exchange thread:

http://wordpress.stackexchange.com/a/94971

Further to the above, you can post your general WordPress questions to the wordpress.org support forums:

https://wordpress.org/support/

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