Home Forums Event Espresso Premium Urgent: Stripe is not processing.

Urgent: Stripe is not processing.

Posted: March 6, 2019 at 7:35 am

March 6, 2019 at 7:35 am

Hi. I am an Espresso 3 user. Updating to Espresso 4 is not an option as I need the recurring events feature in the calendar.
Espresso 3 has an insecure Stripe integration and so I cannot take payments via Stripe, my preferred payment Gateway. I looked into the others and I don’t like Paypal Standard and the others all charge a monthly subscription fee.
I need to be able to use Stripe, so please let me know what I can do.
At the moment I cannot launch my website as I cannot take payments.
Thank you.
Here’s my staging website address:
and here’s the notification from Stripe when I try to process a payment:
Hello there, and welcome to Stripe!

We noticed that you are passing your cardholder’s full credit card number to Stripe’s API. We strongly discourage you from handling this information directly because doing so:

Potentially exposes your customer’s sensitive data to bad actors

Excludes your payments from protection by Radar, Stripe’s fraud protection solution

Requires your business to meet complex and burdensome PCI compliance requirements

To keep your customer’s information safe, we were unable to process the unsafe charge you just sent us. In order to process payments securely on Stripe, change your integration to collect payment information using tokenization. Tokenization ensures that no sensitive card data ever needs to touch your server.

In rare cases, you may have to continue handling full credit card information directly. If this applies to you, you can enable unsafe processing in your dashboard.

For any questions, just reply to this email and we’d be happy to help.


The Stripe Team


  • Support Staff

March 6, 2019 at 7:42 am


I can advise to use Event Espresso 4. EE4 does support multiple datetimes within one event, which can be used as an alternative to Recurring events. This way you can get set up with the latest Stripe Checkout available with EE4.

March 6, 2019 at 8:27 am

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  • Support Staff

March 6, 2019 at 8:31 am

I thought that the multiple datetimes did not create tickets for each instance.

You have the option to create a ticket for each datetime, but it does not automatically create a ticket for every datetime (it’s optional).

does EE4 integrate with the calendar?

EE4 has its own calendar add-on:

March 6, 2019 at 8:33 am

Hi, Josh.
I just remembered why EE4 does not work for me.
The multiple datetimes is very different from recurring events. I have in my calendar multiple dates way into the future. This is an important part of my business model. With EE4 I would have to set up an individual date and time manually. This is not really ideal and it would take an inordinate amount of time to set it up.
Thank you

March 6, 2019 at 8:38 am

Based on what you tell me multiple events does not work for me. It is completely inadequate for what I need to do.
When I purchased the license for Espresso 3 I was told that the recurring times were in the works for EE4.
I was not told that Stripe would not work with EE3. Why even have Stripe as an option in EE3 if the integration fails?
I know looking at the forum that I’m not alone in thinking that multiple datetimes does not work in any way as recurring events does.
So having said that, what can I do to make Stripe work with EE3?
And finally, is a proper recurring events feature in the works for EE4?
Thank you


  • Support Staff

March 6, 2019 at 8:43 am

One other option in that case, is follow Stripe’s advice where they note:

In rare cases, you may have to continue handling full credit card information directly. If this applies to you, you can enable unsafe processing in your dashboard.

This option isn’t any less safe than using the original Stripe API, (they basically do not recommend using the original Stripe API anymore).

Then when EE4 gets REM or when EE3 gets an updated Stripe gateway that’s production-ready, whichever happens first, you can update the software to make use of the new features.

March 6, 2019 at 8:57 am

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  • Support Staff

March 6, 2019 at 9:12 am

Do you know when EE4 will get REM? Is that in the works?

REM for EE4 is currently a work in progress. Since it requires a complete overhaul of the EE4 event editor and it’s being built on a similar stack as Gutenberg, I do not have a release date.

What are the chances for EE3 to get updated Stripe gateway?

There is work that’s been put into updating EE3’s Stripe gateway. So far this has involved changes greater than a few dozen hundred lines of code. For example, the Stripe library needs to be updated, and the billing form requires being converted to Stripe Checkout. When the work is available for testing I can update this topic to let you know it’s ready if you’d like to test it.

March 6, 2019 at 11:02 am

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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by 1 year, 5 months ago ago

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