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Home Forums Event Espresso Premium URGENT: payment link not working

URGENT: payment link not working

Posted: April 6, 2016 at 4:55 pm


tariqrazzaq

April 6, 2016 at 4:55 pm

Hi

Upon clikcing the payment link in the email notification, I receive the following error message:

We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. Please refresh the page and try again or contact support.

Please can you advise on what the issue could be as this is a showstopper issue as it will prevent people form paying


Josh

  • Support Staff

April 6, 2016 at 6:13 pm

Hi there,

Can you post a link to the event so we can investigate?

The support post ‘URGENT: payment link not working’ is closed to new replies.

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