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Urgent: Need to Start Selling Tickets today.

Posted: November 8, 2016 at 3:58 am


bsports

November 8, 2016 at 3:58 am

Hello – I am having trouble getting Paypal Express transactions to work.

After being redirected to Paypal and logging in, I click “Pay Now.” I am redirected back to my website’s Transaction page (or registration checkout?).

1. This page is blank. The shortcode is correct (), but nothing is coming up except the page title. How do I fix this?
2. The payments have to be manually approved. How do I change this to being automatically approved?
3. I did manually approve 1 payment, but I never received a confirmation email from our website or Paypal.

Please help if you can 🙂 I am not a coder, so anything simple would be great.


bsports

November 8, 2016 at 4:00 am

Here is my website: http://www.fussball-ag.net/


Josh

  • Support Staff

November 8, 2016 at 8:40 am

Can you try deactivating, the removing the version of Event Espresso 4 core and replace with this version?


bsports

November 9, 2016 at 2:19 am

Hi Josh – Thank you! After spending 8 hours trying to figure out what I did wrong, turns out the update worked. Still have a few questions please 🙂

1. I still do not see the “Preapproval” for customers. Or, do I have everything correct when I have the Registration Options as “approved”?

2. On the event details list, how can I take out the headings “Event, Description, Cost”?

3. Which CSS can I use to change the outline of the discount code box on the Registration Page? I would like to have a 3 pixel green outline, but it’s not changing when I update my style.css file on my theme.

input.ee-promo-combo-submit {
background-color: #257390;
border: 3px solid #76b82a;
color: #fff;
}

OR

input#ee-promotion-code-input {
border: 3px !important;
}


bsports

November 9, 2016 at 2:22 am

Also, I do not see anywhere how to make the Event Ticket + Options layout together. It always has the Registration Form in between. I do not see any settings to fix this. Please advise. Much appreciated!


bsports

November 9, 2016 at 2:38 am

Last thing – the registration form is located in the middle of my tickets. I.e., the layout is Ticket 1, Registration form, Ticket options. How can I group the tickets altogether? Customers are confused because they don’t scroll down to the bottom of the page to view their entire package.


Lorenzo Orlando Caum

  • Support Staff

November 9, 2016 at 7:47 am

Hello,

Could you let us know where you are seeing the layout with the event tickets and registration form on the same page?

Registration checkout is separate from the single event page so the registration form should not be appearing there.

This line of CSS will add a green border around the promotion code input field:

input#ee-promotion-code-input { border: 3px solid #76b82a; }


Lorenzo


bsports

November 9, 2016 at 8:17 am

1. Okay, I understand that. On the Registration Checkout, I am seeing Ticket 1 (require ticket), Registration Forms & finally Ticket Options.

2. Sorry, but the promo code does not do anything.


Tony

  • Support Staff

November 9, 2016 at 5:35 pm

1. Okay, I understand that. On the Registration Checkout, I am seeing Ticket 1 (require ticket), Registration Forms & finally Ticket Options.

If I understand what you are asking for, you can’t change the layout.

This is what I see on your checkout page – http://take.ms/wDxzB

You can change the order of the registration question groups if that’s what your looking for?

If not can you add a screenshot the hightlights what it is you would like to change. There are no ‘ticket options’ on the checkout page, so I’m not sure I fully understand.

2. Sorry, but the promo code does not do anything.

Most likely the styles are being overridden by the default styles, try:

#ee-promotion-code-input {
    border: 3px solid #76b82a!important;
}

Or add your custom styles to a plugin such as My Custom CSS or Reaktiv CSS Builder.

1. I still do not see the “Preapproval” for customers. Or, do I have everything correct when I have the Registration Options as “approved”?

Within EE4 to allow for preapproval on the event you need to set the Default Registration Status (DRS for short) to ‘Not Approved’, it’s the bottom setting here – http://take.ms/vDYz6

Then when the user registers onto the event they can not pay and you will be notified of a registration. You then want to set the registrations to either Pending Payment or Approved.

Pending Payment registrations don’t apply to the ‘sold’ values but will allow the user to pay, at which point there registration will update to ‘Approved’.

‘Approved’ registrations count towards the registration limits, the user can also pay the remaining transaction value if there is any.

2. On the event details list, how can I take out the headings “Event, Description, Cost”?

Have you already done this?

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