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Urgent: How to display ticket name in attendee information list

Posted: February 1, 2024 at 6:12 am

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ps

February 1, 2024 at 6:12 am

Hi EventEspresso Team,

I have an event, where many tickets can be purchased. On the attende information list, I would like to display the name of the ticket, above the attendee information. See the attached screenshot Overview with ticket name
Is there a way to add this and if yes, where must I add it in the one page checkout?

Thanks a lot and cheers,

Pascal


Sam

  • Support Staff

February 1, 2024 at 6:41 am

Hi Pascal,

Sorry for the issue you are facing.

The screenshot is not showing to us.

Can you please use any third-party app to upload the screenshot and share the link here so that we can check where exactly you want to show the ticket name?


ps

February 1, 2024 at 6:57 am

Hi Sam,

Sure, here you go: https://i.postimg.cc/8zgXWQK9/ticket-name.jpg

Cheers,

Pascal


Sam

  • Support Staff

February 1, 2024 at 10:53 am

Hi Pascal,

Just to confirm, do you want to add a ticket name at the checkout form?

If so then you need to go to Dashboard > EE > Registration forms > There you can create your questions and assign them to the question groups as per your requirement.

After creating the question group you need to edit the event and there you can assign the question group to the event from the bottom right sidebar:
http://tinyurl.com/ymvq5nqc

Hope that helps.


ps

February 1, 2024 at 12:18 pm

Hi Sam,

Thanks for your reply. I want to display the ticket name above each personalization information field. The ticket names change for every event.

Example:
Ticket A
Ticket B
Ticket C

You select the amount of tickets, 2 x Ticket A, 1 x Ticket B, 3 x Ticket C.
When you get to the personalization page, you will see 6 blocks, where you have to enter the firstname, lastname and email address. But you don’t know, which block is for which ticket. I would therefore like to show the ticket name above every ticket (1st Ticket A name, then firstname, lastname & email, then 2nd Ticket A name, then firstname, lastname & email, then Ticket B name, then firstname, lastname & email, then 1st Ticket C name, then firstname, lastname & email, then 2nd Ticket C name, then firstname, lastname & email and last 3th Ticket C name, then firstname, lastname & email.

Do you get what I mean?

Thanks a lot and cheers,

Pascal

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