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Urgent EE 4.9.71p is producing the following PHP errors

Posted: November 21, 2018 at 11:11 am


cbugni

November 21, 2018 at 11:11 am

we’re experiencing a issue where EE 4.9.71p is producing the following PHP errors:

PHP Fatal error: Cannot use string offset as an array in /hrs.boisestate.edu/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1114
PHP Warning: Attempt to assign property of non-object in /hrs.boisestate.edu/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1649
PHP Warning: Attempt to assign property of non-object in /hrs.boisestate.edu/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1650
PHP Warning: Illegal string offset ‘error’ in /hrs.boisestate.edu/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1114

This is preventing access to the Dashboard unless we disable the plugin.


Josh

  • Support Staff

November 21, 2018 at 11:39 am

Hi,

It sounds like the site may have an old notice stored in the database, stored as a string instead of an array, which would be very unlikely to happen under normal circumstances.

If you can complete this form with temporary access information, we can investigate further:

https://eventespresso.com/send-login-details/


cbugni

November 21, 2018 at 1:57 pm

We’re unable to provide temporary access due to organizational policies. Can we upload logs or specific data to you to review as an alternative? Or can you provide an example of strings we can search for in our database?


Josh

  • Support Staff

November 21, 2018 at 5:51 pm

Maybe you can try applying this code change (do they allow you to FTP in?)

in core/third_party_libs/pue/pue-client.php
after line 1085 add:
$existing_notices = is_array( $existing_notices ) ? $existing_notices : array();

Adding the above should avoid the fatal error, and if you can verify we can make sure that’s in the next release update.


cbugni

November 26, 2018 at 1:33 pm

That worked. Thanks for your assistance!

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