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spaetverkehr
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July 12, 2018 at 9:27 am
Whenever I try to upload a logo in the general settings, I get an incredibly long error message and I don’t understand at all what it is trying to tell me. It starts with:
The “Your Organization Settings” form is invalid. Please correct the following errors and resubmit:
EE_Validation_Error: Please enter a valid URL. Eg https://eventespresso.com in /kunden…
URL should be valid, the png file works everywhere else. Copying the link from WP>Media doesn’t make any difference either.
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Tony
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July 12, 2018 at 2:56 pm
Hi there,
Without the URL for the image itself I can’t be sure if this is correct but I did a little digging on your site and used the sites main logo to do some testing.
The problem appears to be the ß in the logo’s filename, its tripping up the EE validation and throwing an error. I’ll create a ticket for one of our developers to investigate this further and see if we can fix that in a future version of Event Espresso.
For the time being I’d recommend downloading the logo, renaming it so it no longer has ß in the filename and then using that specific file in the EE co logo field.
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Tony
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July 12, 2018 at 3:21 pm
Actually, I thought of another option.
Manually swap out the ß used in the file name for %C3%9F in the co logo url field. The URL should then validate and work as expected.
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spaetverkehr
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July 13, 2018 at 2:27 am
Thank you, Tony. Renaming the file resolved the problem. Weird error, though 😉
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Tony
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July 13, 2018 at 2:43 am
You’re most welcome, I’m glad it’s working for you now.
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