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Uploading Logo in General Settings creates Invalid URL error

Posted: July 12, 2018 at 9:27 am


Tony

  • Support Staff

July 12, 2018 at 2:56 pm

Hi there,

Without the URL for the image itself I can’t be sure if this is correct but I did a little digging on your site and used the sites main logo to do some testing.

The problem appears to be the ß in the logo’s filename, its tripping up the EE validation and throwing an error. I’ll create a ticket for one of our developers to investigate this further and see if we can fix that in a future version of Event Espresso.

For the time being I’d recommend downloading the logo, renaming it so it no longer has ß in the filename and then using that specific file in the EE co logo field.


Tony

  • Support Staff

July 12, 2018 at 3:21 pm

Actually, I thought of another option.

Manually swap out the ß used in the file name for %C3%9F in the co logo url field. The URL should then validate and work as expected.


spaetverkehr

July 13, 2018 at 2:27 am

Thank you, Tony. Renaming the file resolved the problem. Weird error, though 😉


Tony

  • Support Staff

July 13, 2018 at 2:43 am

You’re most welcome, I’m glad it’s working for you now.

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Status: closed

Updated by  Tony 5 months ago ago

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