Support

June 22, 2013 at 7:39 pm

Hi

We don’t have much here for me to preserve, so I can go ahead and delete everything and start over. I deleted all the old plugins, removed the “_events%” tables and tried reinstalling but ran into problems as no “tables” are being created after activating the plugin in WordPress. And I see some kind of “cached” information that I know for sure shouldn’t be seen – for example all the old payment information that I should have been able to reenter now is being seen. Can you point me to what else I can do to start a fresh-new-install so I can carry forward? Thanks in advance.

-Srinivas

June 24, 2013 at 11:50 am

Hi Josh

Should I clean up these rows as well, before reactivating the plugin?

-Srinivas

June 24, 2013 at 1:22 pm

Hi Josh

I see the following entries in the table…

<pre>+———–+————————————————+

| option_id | option_name                                    |

+———–+————————————————+

|      8685 | event_espresso_luottokunta_settings            |

|      8639 | event_espresso_realauth_settings               |

|      8683 | event_espresso_ideal_mollie_settings           |

|      8682 | event_espresso_google_checkout_settings        |

|      8681 | event_espresso_firstdata_e4_settings           |

|      4801 | events_organization_settings                   |

|      4810 | widget_events-widget                           |

|      8640 | event_espresso_active_gateways                 |

|      8643 | pue_file_loc_event-espresso                    |

|      8644 | external_updates-event-espresso                |

|      8666 | pue_install_key_event_espresso                 |

|      8678 | event_espresso_eway_rapid3_settings            |

|      8679 | event_espresso_exact_settings                  |

|      8680 | event_espresso_firstdata_settings              |

|      8677 | event_espresso_eway_settings                   |

|      8669 | event_espresso_2checkout_settings              |

|      8670 | event_espresso_authnet_aim_settings            |

|      8671 | event_espresso_anz_settings                    |

|      8672 | event_espresso_atos_settings                   |

|      8673 | event_espresso_authnet_settings                |

|      8674 | event_espresso_bank_deposit_settings           |

|      8675 | event_espresso_beanstream_settings             |

|      8676 | event_espresso_check_payment_settings          |

|      4844 | event_espresso_paypal_settings                 |

|      8684 | event_espresso_invoice_payment_settings        |

|      8686 | event_espresso_megasoft_settings               |

|      8687 | event_espresso_mwarrior_settings               |

|      8688 | event_espresso_nab_settings                    |

|      8689 | event_espresso_paychoice_settings              |

|      8690 | event_espresso_paypal_pro_settings             |

|      8691 | event_espresso_paytrace_settings               |

|      8692 | event_espresso_psigate_settings                |

|      8693 | event_espresso_purchase_order_payment_settings |

|      8694 | event_espresso_qbms_settings                   |

|      8695 | event_espresso_quickpay_settings               |

|      8696 | event_espresso_stripe_settings                 |

|      8699 | event_espresso_wepay_settings                  |

|      8700 | event_espresso_worldpay_settings               |

+———–+————————————————+</pre>

DO I simply delete every option that starts with “event_espresso”? The problem, I am having is that when I install the Plugin, it doesn’t create any tables and wondering if these options are causing that issue.

-Srinivas

June 24, 2013 at 4:13 pm

Thank you, Josh. That was the obstacle I had to overcome… Now I am on my way to setting up the event and see how that goes. As always you are there to save me :-). Appreciate it.

-Srinivas