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Dan Bowen
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January 27, 2016 at 10:39 am
I just upgraded from EE# to EE4, and everything shows sold out. Here are the 2 links, one is live, one is dev. Both same WP version and exact copy of DB, just ran the upgrade on the dev site
live: https://dentalstaffschooltn.com/event-registration/?ee=87
dev: http://dental.bbdg.net/events/tennessee-dental-assisting-course-spring-6/
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Josh
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January 27, 2016 at 10:45 am
Hi Dan,
Can you check what’s set for the datetime registration limit and ticket quantities for the sold out events?
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Dan Bowen
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January 27, 2016 at 4:11 pm
So on the live site with EE3, its set to 24 max and 12 have registered. There are also downpayment and full price options on the live site. I noticed there are approved and non approved registrations, totaling 25
On the dev site with EE4. it looks much different. There is a 24 max with 10 sold under event date time. Then there is the down payment ticket, 9 sold 20 reg. Then there is a full price ticket, 1 sold 5 regs.
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Josh
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January 27, 2016 at 5:10 pm
It sounds like the default registration status needs to be changed to Pending payment in the EE4 event editor. This way an unpaid registration will not count toward the limit.
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Dan Bowen
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January 28, 2016 at 6:58 am
That is what it’s currently set to
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Josh
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January 28, 2016 at 8:16 am
Hi Dan,
Can you check to see if the Ticket Qty field has a value set, the Qty field is outlined in this screenshot:
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Dan Bowen
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January 28, 2016 at 1:08 pm
Cant see the screenshot, but the available tickets > ticket quantity field does not have a value in it.
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Josh
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January 28, 2016 at 1:59 pm
Hi Dan,
Can you set the qty fields to 25? Here’s a direct link to that screenshot:
https://www.evernote.com/shard/s4/sh/7d6741d3-0ec4-4bbb-8b77-b6842a739ae8/42a3256d469bbb61409f6f2e60367cd1
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Dan Bowen
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January 28, 2016 at 2:23 pm
That seemed to work, thank you. So no way to migrate that, we just have to go back and manually edit them?
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Josh
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January 28, 2016 at 3:01 pm
If the tickets in EE3 didn’t have a ticket quantity set, then there’s nothing to migrate I’m afraid.
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