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lavidanm
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December 13, 2018 at 12:27 pm
Hello-
I am using a hosted WordPress instance at Network Solutions. I performed an upgrade to WordPress 5.x and the newest version of the Event Espresso plug-in. Following the upgrades, ALL Event Espresso controls are missing from my WordPress admin center. I tried re-uploading the EE plug-in without success. Please advise. Thanks.
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Tony
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December 13, 2018 at 1:31 pm
Hi there,
If you look in Dashboard -> Plugins.
Can you see the Event Espresso plugin listed there? It should look something like this – http://take.ms/bCjLv
I tried re-uploading the EE plug-in without success.
Did the upload work and EE activated correctly, but you still can’t see the menus…. or did the upload not work an throw an error?
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lavidanm
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December 13, 2018 at 2:25 pm
It looks as though the upload is failing. I browse to the zip file and then click Install Now. After a couple of minutes, I am receiving “An error occurred……Faithfully yours, OpenResty.”
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Josh
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December 13, 2018 at 2:46 pm
The “An error occurred……Faithfully yours, OpenResty.” is a server error so you could contact your host about that.
Does the WP > Plugins page allow you to delete the older Event Espresso 4 plugin?
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lavidanm
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December 13, 2018 at 3:36 pm
Thanks Josh. Definitely a server problem. I just setup a WordPress instance on a different hosting platform – Azure – and it’s working just fine with WP 5.0.1. Network Solutions hasn’t offered much in the way of help unfortunately. Will keep you posted.
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Josh
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December 13, 2018 at 4:29 pm
Ok, when you’re on the WP > Plugins page, if it’s not letting you delete the plugin because it’s not listed, that’s an indication the files will need to be manually deleted via FTP. If you can manually delete the plugin files, it should allow you to re-upload.
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