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upgrade to EE4 but key is nog properly working – says its valid but no upgrade

Posted: November 16, 2017 at 9:04 am


Timothy Christiaen

November 16, 2017 at 9:04 am

Hi,

I have a valid key filled in my eventespresso (Event Espresso – 4.9.51.decaf) wished to upgrade but is not upgrading, is telling me to buy a new support license. Can you please check.

Thanks


Josh

  • Support Staff

    •

November 16, 2017 at 9:18 am

Hi Timothy,

I checked your account on ee.com and I can see that its support license is expired. If you need help with getting your support license renewed you can contact the sales team (select “I have a billing or account question”) via the secure form on this page:

https://eventespresso.com/contact/

The support post ‘upgrade to EE4 but key is nog properly working – says its valid but no upgrade’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 6 years, 5 months ago ago

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