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upgrade to EE4 but key is nog properly working – says its valid but no upgrade

Posted: November 16, 2017 at 9:04 am

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Timothy Christiaen

November 16, 2017 at 9:04 am

Hi,

I have a valid key filled in my eventespresso (Event Espresso – 4.9.51.decaf) wished to upgrade but is not upgrading, is telling me to buy a new support license. Can you please check.

Thanks


Josh

  • Support Staff

    •

November 16, 2017 at 9:18 am

Hi Timothy,

I checked your account on ee.com and I can see that its support license is expired. If you need help with getting your support license renewed you can contact the sales team (select “I have a billing or account question”) via the secure form on this page:

https://eventespresso.com/contact/
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Status: closed

Updated by Josh 7 years ago ago

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