Support

Home › Forums › Community Forum › upgrade to EE4 but key is nog properly working – says its valid but no upgrade

upgrade to EE4 but key is nog properly working – says its valid but no upgrade

Posted: November 16, 2017 at 9:04 am

Viewing 1 reply thread


Timothy Christiaen

November 16, 2017 at 9:04 am

Hi,

I have a valid key filled in my eventespresso (Event Espresso – 4.9.51.decaf) wished to upgrade but is not upgrading, is telling me to buy a new support license. Can you please check.

Thanks


Josh

  • Support Staff

    •

November 16, 2017 at 9:18 am

Hi Timothy,

I checked your account on ee.com and I can see that its support license is expired. If you need help with getting your support license renewed you can contact the sales team (select “I have a billing or account question”) via the secure form on this page:

https://eventespresso.com/contact/
Viewing 1 reply thread

The support post ‘upgrade to EE4 but key is nog properly working – says its valid but no upgrade’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by Josh 7 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso