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Upgrade to 5.0 – Set Maint Mode Button is a line

Posted: March 16, 2023 at 3:53 pm


Joseph Guarino

March 16, 2023 at 3:53 pm

Post upgrading to 5.0 worked except the last step. The Set EE Maintenance Mode button shows as simply a small LINE and not a visible button. Next to Maintenance Mode OFF, Maintenance Mode ON, there is no check box or anything. No clear button, just a black line under both options with no text….


Tony

  • Support Staff

March 16, 2023 at 4:09 pm

Hi Joseph,

Do you have a screenshot of this?

The standard maintenance mode section shows correctly for me: https://monosnap.com/file/Gbn09Kx5nOUC6vKLO4X14FSoyDH1Fe

Is the above during the migration step?


Joseph Guarino

March 16, 2023 at 4:15 pm

Yes, I have a screenshot but I can’t post it here. =( Again, there are no radio buttons and the Update Maint Mode is showing as a single line.


Tony

  • Support Staff

March 16, 2023 at 4:26 pm

Sure you can, just host the image and post a link.

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Or send it to support[at]eventespresso.com and I’ll take a look.

Any errors logged?


Joseph Guarino

March 16, 2023 at 4:47 pm

This reply has been marked as private.


Tony

  • Support Staff

March 16, 2023 at 5:05 pm

That looks like your missing the EE styles.

Is this on a live site? Can I take a quick look?

If so send temp login details using this form:

https://eventespresso.com/send-login-details/


Joseph Guarino

March 17, 2023 at 11:32 am

Today when I go to Maintenance I see it correctly.

Is there somewhere I need to enable EE styles?


Tony

  • Support Staff

March 17, 2023 at 4:04 pm

Is there somewhere I need to enable EE styles?

No, they are loaded automatically.

It sounds like your browser was loading a cache styles sheet, or it couldn’t load the stylesheet at all for some reason.

Any errors relating to EE in the logs at all?

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