Support

Home Forums Event Espresso Premium Upgrade Process

Upgrade Process

Posted: July 30, 2013 at 7:34 am

Viewing 6 reply threads


rob dore

July 30, 2013 at 7:34 am

Hi, I am running wordpress 3.5.2 with Event Espresso 3.0.18.b.23.
The result is that I can no longer amend or create events (a known issue due to changes in wp).
I have renewed my subscription so can use the latest version but do you have a step by step guide on the upgrade process please?
I now have no active events and can afford to lose the existing rag data but would prefer not to if possible.
Please let me know.
Thanks
Rob


Dean

July 30, 2013 at 7:42 am

Hi Rob,

We had someone else query this recently and the developers suggest a full clean and reinstall (remove Event Espresso tables and plugins and start from scratch).

Whilst not ideal, it may be worth cloning your existing site as a sub domain to retain the data.

IF you decide to try to update on the existing site, then first off you will not be able to access the old data and secondly there may be unknown issues as a result of the vast difference in database structure which is likely only resolvable by a clean and reinstall.


rob dore

July 30, 2013 at 7:56 am

Hi Dean,
Thanks for your quick response. Can I do this by uninstalling the plugin or do I need to go deeper and actually manipulate the db?
Hope the answer is uninstall !!
Thanks again
Rob


Dean

July 30, 2013 at 8:02 am

Hi,

It does require some database manipulation but its fairly basic. You would need to first back up the database and then remove all the Event Espresso plugins and the remove the tables associated with Event Espresso. They should contain the word event.

After that is a case of downloading the latest plugins and re-installing them.


rob dore

August 8, 2013 at 5:33 pm

Hi Dean,
I have just attempted that and when I try to activate the plugin I get a white screen with the following: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘TYPE=MyISAM’ at line 9 on line: 1473

Can you tell me what is wrong?
Thanks


rob dore

August 9, 2013 at 3:41 am

I have found that the WP Automatic Upgrade plugin is somehow clashing with the new version or something. Disabling auto u/g solves the problem in so far as I can activate ee but co no longer activate wp auto u/g. Would be good to be able to use both plugins.

However, I have a new issue too:
I have installed the new ee and set up my event but the event page looks like this:
http://www.boysbeatingcancer.com/event-registration
Can you tell me why?
Thanks


Josh

  • Support Staff

August 9, 2013 at 6:03 am

Hi there,

I checked your site and it looks like there are quite a few template files from an older version of Event Espresso in the /wp-content/uploads/espresso/templates directory. Those should be removed or you can also rename the directory so that the templates from the new version of Event Espresso can load.

Viewing 6 reply threads

The support post ‘Upgrade Process’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso