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alebowitz
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November 14, 2012 at 1:27 pm
Do you have any advice on upgrading from 3.1.12.P (other than backing up?) I am worried we have delayed updating for too many version revs and will experience issues.
We are concerned about our existing data, etc, should/ could I update in increments?
Thanks for your advice.
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Jonathan Wilson
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November 14, 2012 at 1:49 pm
Make sure you do not have any currently active events. The issues we have had reported from earlier versions of Event Espresso have all been surrounding attendee data and payment information. We have not been able to reproduce the problems on our test servers, but we are handling and calling some data differently in the newer versions of the plugin, so the problems that were reported were around those areas.
If you have any questions or problems, feel free to let us know. You can also purchase a support token if you do not feel comfortable doing the upgrade yourself or would rather have the Event Espresso support team handle it for you.
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alebowitz
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November 14, 2012 at 1:58 pm
As always, thank you for your prompt and informative response.
you mean ONE token alleviates all my stress of doing this? hmmm….
Thank you again.
Drew
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Jonathan Wilson
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November 14, 2012 at 10:07 pm
Yes. One token should cover it. 🙂
Let us know if we can help.
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