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Updating message templates with new event

Posted: June 2, 2017 at 1:50 pm


June 2, 2017 at 1:50 pm

I have added a new event in Event Espresso and updated all the message templates that I used from last year. However when I do a test of them, I still see the old event name and link listed. I don’t see a way to update them to show the new event. How would I do this?

Thank you!


  • Support Staff

June 2, 2017 at 2:09 pm

Hi there,

Which message templates did you edit?

Did you hard code the event details into the template or use the shortcodes available?

Are you editing the correct context within the template?


June 2, 2017 at 2:47 pm

I edited the ones at Event Espresso —> Management —> Messages —> Default Message Templates. I only edited the look of them, basically changing some colors, deleting some of the social media icons. The shortcode is still in the code but it’s pulling the data from last year’s event.


  • Support Staff

June 2, 2017 at 3:01 pm

Hmm, that’s odd.

I just added a registration under my name, can you manually approve the registration and trigger notifications so I can view the message, please?

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Status: closed

Updated by  Tony 3 years, 1 month ago ago

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