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Updates not working (2)

Posted: October 4, 2016 at 8:08 pm


Chris Williams

October 4, 2016 at 8:08 pm

I keep getting the following error when i try and update my products to their latest versions although my license was renewed on 2016-09-02

WordPress Updates
An automatic update for Event Espresso is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
Dismiss
An automatic update for Event Espresso – WP Users (EE4.6+) is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Lorenzo Orlando Caum

  • Support Staff

October 6, 2016 at 8:21 am

Hello,

Please dismiss those messages through your WP-admin (WordPress dashboard).

Then go to Event Espresso –> General Settings and click Save to refresh support services with your site.


Lorenzo

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