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Shannon Schweigert
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October 24, 2012 at 1:47 pm
Most of our attendees have opted to receive invoice/send check. After I updated today I am not allowed to change their payment status to paid. However, it is also saying that they paid negative amounts and owe negative amounts. It won’t allow me to change those fields either.
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Jonathan Wilson
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October 24, 2012 at 1:50 pm
Hi Shannon,
Can you try deactivating and reactivating Event Espresso? It doesn’t sound like the database was fully updated on the update to .28.
Also, check for old templates in /wp-content/uploads/espresso/templates. If you have modified templates in there, they need to be updated to the new template files included with the current version of the plugin. If you haven’t made any modifications to the templates, these can be removed. If you are not sure if there were modifications made to these files, back these up or rename that folder just in case.
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Shannon Schweigert
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October 24, 2012 at 2:52 pm
I tried both of those things. I also tried re-installing the latest version of word press. Still am not able to change payment status or amount owed (where it was changed for some reason). Should I just re-register them? Our event is next week so any ideas you can give would be appreciated
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Jonathan Wilson
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October 24, 2012 at 3:17 pm
Hello Shannon,
Sorry for your troubles.
I am discussing this with our developers. We will let you know as soon as we have more information.
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Shannon Schweigert
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October 26, 2012 at 8:59 am
Is there anything we can do? Our event is soon approaching and I can’t change amounts paid or owed.
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Seth Shoultes
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October 26, 2012 at 9:20 am
Hi Shannon,
The hot-fix to .28 should be out Monday. In the meantime I would recommend rolling back to 3.1.27.1.
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