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Update plugin

Posted: October 16, 2019 at 12:52 am


eurocom

October 16, 2019 at 12:52 am

Hi,

We want to update the plugin. But first we want to do that on the testwebsite.
Is it possible to give us access to a temporary license key? So we can test everything?

And if we test and update the plugin, can you tell us if the subscribers will get an e-mail for registration again?
In previously updates all registered members got an e-mail!

How can we do this perfectly and smoothly?

Thanks for the reply.

Greetings,
Yoerik
Eurocomsoftware


Tony

  • Support Staff

October 16, 2019 at 4:01 am

Hi there,

Is it possible to give us access to a temporary license key?

You don’t actually need a temporary key to test this, you can update manually on the test site:

https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#ee4-manual-update

Just don’t enter a key into the test site, it is only used for one-click updates and support, it does not have any other effect on Event Espresso.

Also, if your test site is using a dev. or staging. subdomain or .dev or .test tld you can use your normal key on that site.

And if we test and update the plugin, can you tell us if the subscribers will get an e-mail for registration again?
In previously updates all registered members got an e-mail!

That’s not normal, nor expected behaviour so I can’t say for sure it won’t happen as its not something we have reproduced.

When you say they got an email, was it a duplicate email of their registration?
Did they correctly receive an email when they first registered?

The only way I can think of the above happening is if the message queue had messages waiting in the queue due to an issue with WP_Cron, updating EE then re-created the cron with then triggered all of the messages in the queue to send.

If you go to Event Espresso -> Messages, you’ll see the message activity table, do the messages there have a green ‘status bar’ (the coloured bar to the left of each message)?

The support post ‘Update plugin’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 1 month ago ago

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