Support

January 7, 2025 at 10:34 am

Requesting update of our website using a support token for authorize and paypal to fix the immediate action required message on our site requiring the old to be replaced.

copied email stream:

Tony replied Jan 7, 10:08am
Hi Troy,

Yes, that’s correct, the Authorize.net API Login ID && Authorize.net Transaction Key are the same. Yes, please enter credentials.

I can install Accept and set that up with your details if preferred.

Just click to redeem your support token and submit the details, I’ll take a look from there.

—
Tony Warwick

Troy replied Jan 7, 9:31am
Garth,

Yes, we have access to all that. I also notice they also exist in EE payment settings under the older authorize settings. I am assuming they don’t change.

Thanks.

Garth replied Jan 6, 11:19am
Hi Troy,

Okay, do you have access to the Authorize.net account API keys and account settings? Managing the account settings and API keys is usually something the client does. I want to make sure you or someone has access to that account before we move forward.

—
Garth Koyle

Troy replied Jan 2, 8:27pm
Hey Garth,

We use both Paypal and Authorize.

Troy

Garth replied Jan 2, 6:05pm
Hi Troy,

Certainly we can help. Do you know if what payment method you want to change to? Depending on which payment integration you want to use as a replacement, we can do all or most of it (depending on the gateway credentials part).

—
Garth Koyle

Troy sent a message Jan 2, 12:50pm
Can I use a support token and have you guys make the change?

Troy Bowman
Business Manager, VP
In-Pulse CPR
http://www.inpulsecpr.com
877-226-7311 Toll-Free
717-585-6962 Harrisburg
763-262-4776 Mpls / St Paul
813-343-4024 Tampa
352-397-1362 After Hours Cell Phone