Home Forums Event Espresso Premium Update package not available

Update package not available

Posted: November 21, 2012 at 12:28 am

hussain husain

November 21, 2012 at 12:28 am

I’m trying to update the plugin but this error message appears:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin Event Espresso (1/2)
An error occurred while updating Event Espresso: Update package not available..

Updating Plugin Event Espresso - Members Addon (2/2)
An error occurred while updating Event Espresso - Members Addon: Update package not available..

Disabling Maintenance mode…


November 21, 2012 at 1:52 am

Hello Hussain,

What version are you updating from? Have you tried a manual update via FTP?

hussain husain

November 21, 2012 at 2:17 am

Hi Dean,

Am i supposed to replace the origional files i have? would that not over write all my settings and customizations?


November 21, 2012 at 2:37 am


Here is a guide to updating

You can rename the old event-espresso folder temporarily if you want to keep a backup.

The settings are saved in the database so they will not get touched, but it is always advisable to backup your database before updating plugins as a precautionary measure.

If you have modified files in the uploads/espresso directory they will not get deleted. However, since your version there may have been changes to the templates so you will need to compare and contrast your current templates with the new ones and modify as necessary.

If you have modified the files directly in the event-espresso directory then you will need to copy these (or rename as above) otherwise yes they will be over written.

hussain husain

November 21, 2012 at 5:10 am

I’ve updated it,
fortunately the custom template didn’t changed
but nothing change in the administrator only the version number

I need the waiting list for attendees and also the discount for multiple event which provided by the new update but I cant find it in both admin side / templates


November 21, 2012 at 6:22 am

Hi, here is the change log that will tell you what has been added or changed in the versions –

If you mean the Volume Discount add on it can be found here, it is still in Beta.

I am not sure what you are referring to regarding the “waiting list for attendees”. Waiting lists have been available for a fair number of versions now

hussain husain

November 25, 2012 at 11:54 pm

Yes I meant volume discount,, I’ve download add it to plug-in
but isn’t need multi-event registration to be applicable?


November 26, 2012 at 12:45 am

Hello Hussain,

Yes Multiple Event Registration (MER) is required for the Volume Discount add on to work.

hussain husain

November 26, 2012 at 1:37 am

where to download? or should I purchase it?


November 26, 2012 at 1:53 am

Volume discounts is here

MER is in your account page here at In the top right of every page is the Account link.

hussain husain

December 5, 2012 at 12:57 am

Thank you Dean, you’re hero 😀

The support post ‘Update package not available’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  hussain husain 8 years, 1 month ago ago

Topic Tags



This topic is: resolved
Do NOT follow this link or you will be banned from the site!