Support

April 9, 2019 at 5:51 pm

Hi there,

We’ll need to investigate this a little more, but it looks like the hook you are using isn’t loading on the page anymore and that’s not expected.

If you switch this:

add_action( 'AHEE__thank_you_page_transaction_details_template__after_transaction_table_row', 'ga_ecommerce_tracking', 10, 1 );

To be this:

add_action( 'AHEE__thank_you_page_overview_template__bottom', 'ga_ecommerce_tracking', 10, 1 );

Does your tracking then work as expected?

April 15, 2019 at 9:37 am

To answer your question, the reason the SKU is not the event ID is due to the fact that the code loops over all of the line items for a transaction and uses those line_items to pass data to GA. However, at no point does the code check for an event object, to confirm if you’re actually working with an event and line items usually contain much more than an event object which is why your getting ID’s that you don’t recognise.

What data are you trying to send to GA?

I can’t go through an review all of your code for you, but I can point out some of the odd things I’ve noticed:

if( $transaction ) {
    $transaction = EEM_Transaction::instance()->get_one_by_ID( $transaction->ID() );

The hooks you are using are passed the transaction object, so your using the transaction object, to pull the ID of the transaction object, to pull the transaction object.

It’s easier, and less expensive, to just confirm you have an EE_Transaction object to begin with:

if(! $transaction instanceof EE_Transaction ) {
    return;
}

because if you don’t then you’ve got bigger problems. If its anything other than an EE_Transaction object, the ID isn’t going to be correct anyway.

$object = $line_item->get_object();
$parent = $line_item->parent();
$category = $object->name();
						
$query_params[0]['Term_Taxonomy.taxonomy'] = 'espresso_event_categories';
$query_params[0]['Term_Taxonomy.Event.EVT_ID'] = $parent->OBJ_ID();
$categories = EEM_Term::instance()->get_all( $query_params );

I don’t think $parent is what you expect it to be, it’s not an Event and at that point is likely an EE_Line_Item object.

What details are you trying to send over to GA? It may be better to give you an example of how to pull what you need.

April 24, 2019 at 1:53 am

What is the product sku in terms of EE? The event ID?

May 1, 2019 at 8:33 am

Ok, so if you just want to use the event ID for the SKU then changing this:

'sku': '<?php echo $object->ID(); ?>',

To this:

'sku': '<?php echo $parent->OBJ_ID(); ?>',

Should work.

However, if you want to use a custom value from the event that’s also possible.

Add this just after $parent = $line_item->parent();

$sku = null;
if ( $parent->OBJ_type() == 'Event' ) {
    $sku = get_post_meta( $parent->OBJ_ID(), {custom_field_key}, true );
}

if ( empty($sku) ) {
   $sku = $parent->OBJ_ID();
}

Which says if the object type linked to the parent line item is an Event, pull a custom value using the object’s ID, if nothing is returned (or the object isn’t an event) just use the object ID for sku.

You’ll need to change {custom_field_key} to you custom field’s key.

Then change the sky code to:

'sku': '<?php echo $sku; ?>',