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Update not working

Posted: July 5, 2012 at 2:04 pm


jhutto

July 5, 2012 at 2:04 pm

We were having issues with the plugin and after reading the forums we realized that some of the issues that we were having -specially adding an event could be fixed with the upgrade. The upgrade was uploaded to the website, but we are getting the following error.

Fatal error: Cannot redeclare espresso_version() (previously declared in /home/communit/public_html/wp-content/plugins/event-espresso.3.1.11.P/espresso.php:34) in /home/communit/public_html/wp-content/plugins/event-espresso.3.1.24.1.P/espresso.php on line 36

Thanks for the help


Josh

  • Support Staff

July 5, 2012 at 2:17 pm

You need to deactivate the old version before activating the new version.


jhutto

July 5, 2012 at 2:18 pm

Thanks one more question will I loose all of my settings?


Josh

  • Support Staff

July 5, 2012 at 2:39 pm

You shouldn’t, but I always recommend backing up the database first, that’s where all the settings are stored.


jhutto

July 5, 2012 at 3:01 pm

Great, thanks

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