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Update information in a registration

Posted: September 10, 2018 at 4:05 am


hesterzoutman

September 10, 2018 at 4:05 am

Hello,

I have people that have registered for my event and sometimes they want to change the information in their registration. I have set up additional field to ask for diets and the program they wish to choose; mostly the changes happen there.
However I cannot change these fields anymore when they complete the registration ( I do not think it makes a difference if they have paid or not). Is there a way to do this?

Thanks
Hester


Tony

  • Support Staff

September 10, 2018 at 5:07 am

Hi Hester,

You, as the admin, can change this within Event Espresso -> Registrations.

Find the registration in the list and click to edit.

At the bottom of the registration you’ll see a ‘Registration form answer’ section, you can click the ‘edit the above question group’ link to enable that section and change the answers there, then just click update.

Is that what you are looking for?


hesterzoutman

September 10, 2018 at 6:15 am

Hi Tony,

This is exactly what I was looking for! Thanks.

Hester


Tony

  • Support Staff

September 10, 2018 at 9:59 am

You’re most welcome 🙂

Any further questions just let us know.

The support post ‘Update information in a registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 2 months, 1 week ago ago

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