Posted: February 23, 2015 at 11:05 am
What is your WordPress version? 4.1.1 When filling out the registration form even if all fields are complete I get this error and the form resets: An error has occurred: The registration is coming across as incomplete on the admin panel with no personal information. Also when I updated I get this error: Could not create the folder at “/var/www/cmproficiency/wp-content/uploads/espresso/” because: I have deleted the plugin and reinstalled and deactivated and reactivated. I have attempted to delete the folder and it doesn’t work. Please help! Thanks, Emma |
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Hi Emma, Re: the registration form issue: I checked your site and the WordPress theme will need to be updated so that it uses a current version of the jQuery JavaScript library. Right now it’s including version 1.4.4, but the version that is included with WordPresss is 1.11.1. A fair number of functions have been added since 1.4.4, and Event Espresso requires a few of them. There may be an update available for this WordPress theme, or if you look in the code, you can manually update the theme so it includes the copy of jQuery that ships with WordPress. There’s even a WordPress plugin that might work: https://wordpress.org/plugins/jquery-updater/ Re: the file permissions. The error you saw means that Event Espresso tried to make a folder at /wp-content/uploads/espresso/, but your server’s file permissions will not allow it to add one there. You can manually add an /espresso/ folder there by using an FTP client. |
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Thank you! The jQuery Updater worked like a charm. I already had a /wp-content/uploads/espresso/ folder and still got the error. Is this something that I need to worry about? |
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Hi Emma, I wouldn’t worry, but it’d be good to contact your host and ask them to make sure the file permissions allow WordPress to write to that location. |
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