Support

Home Forums Event Espresso Premium Update freeze

Update freeze

Posted: January 7, 2016 at 7:44 am


Gijsbert Vandeweerdt

January 7, 2016 at 7:44 am

Hello EE

Long time no see, best wishes to the team!

EE3 is running a bit rough lately on our production site (causes the wp-admin to give an error 500 or blank out). So I’m considering an upgrade to EE4 (still missing the REM though).
I did download EE4 from my personal page and started the upgrade on a copy of our production site.
After a while, the upgrade process just stops. I did wait like 30 minutes but is still there.
Here is a screenshot:
http://take.ms/I5uEd
I’m running latest versions or nearly latest versions of WP and plugins.
What do you propose?

thanks


Josh

  • Support Staff

January 7, 2016 at 8:08 am

Hi Gijsbert,

I can advise upgrading your server to have more memory available. The problems you were having with EE3 and the timeouts you’re seeing with migrating data to EE4 both indicate the server is strained due to running low on memory.


Gijsbert Vandeweerdt

January 18, 2016 at 7:43 am

I upped the memory from 128 to 256M and it’s true the site runs much better now.
Thanks

The support post ‘Update freeze’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Gijsbert Vandeweerdt 3 years, 7 months ago ago

Topic Tags

Tagged: , ,

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!