|
wfinley
|
January 8, 2025 at 3:58 pm
Hi. We have two issues:
1. we cannot update. I’m assuming due to some permissions issue? Msg is “Update failed: Could not create directory. /www/www/wp-content/upgrade/677ef9364dddd-kMvsQg”, What dir should we set permissions on and what type of permissions should we set?
2. We cannot export. The dumped error is below.
While running BatchRunner::createJob() the following EventEspresso\core\libraries\batch\Helpers\BatchRequestException occurred:
Could not create temporary file for job AeOYSrXZZSiGM0T, because: Could not create temporary file, an unknown error occurred
#0 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/JobHandlers/RegistrationsReport.php(75): EventEspresso\core\libraries\batch\JobHandlerBaseClasses\JobHandlerFile->create_file_from_job_with_name(‘AeOYSrXZZSiGM0T’, ‘event-espresso-…’)
#1 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/JobHandlerBaseClasses/JobHandler.php(45): EventEspresso\core\libraries\batch\JobHandlers\RegistrationsReport->create_job(Object(EventEspresso\core\libraries\batch\Helpers\JobParameters))
#2 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/BatchRequestProcessor.php(115): EventEspresso\core\libraries\batch\JobHandlerBaseClasses\JobHandler->createJob(Object(EventEspresso\core\libraries\batch\Helpers\JobParameters))
#3 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(288): EventEspresso\core\libraries\batch\BatchRequestProcessor->createJob()
#4 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(215): EED_Batch->_enqueue_batch_job_scripts_and_styles_and_start_job()
#5 /home/alaskaavalanche/www/www/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(168): EED_Batch->enqueue_scripts_styles_batch_file_create()
#6 /home/alaskaavalanche/www/www/wp-includes/class-wp-hook.php(324): EED_Batch->enqueue_scripts(‘admin_page_espr…’)
#7 /home/alaskaavalanche/www/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#8 /home/alaskaavalanche/www/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#9 /home/alaskaavalanche/www/www/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘admin_page_espr…’)
#10 /home/alaskaavalanche/www/www/wp-admin/admin.php(239): require_once(‘/home/alaskaava…’)
#11 {main}
Domain is https://alaskaavalanche.org/
Let me know what we should do.
Thx!
|
|
Garth
|
January 8, 2025 at 4:44 pm
Hi there,
How are you trying to run the update; are you running the one-click update, or are you updating the files manually? Sometimes, permission to temporary files can be circumvented with manually updating (uploading and activating the new version).
Set Proper Permissions:
– Navigate to your WordPress installation directory via SSH or your hosting control panel.
– Ensure the following permissions:
– wp-content, wp-content/plugins, wp-content/uploads, and wp-content/upgrade directories should have permissions set to 755.
– Files within these directories should have permissions set to 644.
Let us know if you need more help.
|
|
wfinley
|
January 8, 2025 at 6:11 pm
Thx. Updated permissions and it was able to run. Also turned out my inodes were maxed out.
|
