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Update Event Espresso and Using WordPress 4.2

Posted: April 17, 2015 at 10:53 am


Garth

  • Support Staff

April 17, 2015 at 10:53 am

WordPress made some changes in version 4.2, causing Event Espresso to break in certain circumstances. We strongly suggest you update Event Espresso to the latest version if you are using WordPress 4.2 (preferably before you update to WordPress 4.2).

If you are experiencing any of these problems, please try updating Event Espresso first:

  • No event in your queue
  • Price not sticking when saving ticket in the editor
  • Other weird things where a ticket appears to have the same price or price modifier as another ticket.

See also: Updating Event Espresso to Maintain Compatibility with WordPress


Lucas

April 25, 2015 at 6:21 pm

Updated EE4 core and plugins then updated to WordPress 4.2. It looks like the EE4 Printable Ticket is suffering from this issue. Lost the ticket templates menu option upon update and removing and reinstalling the plugin has not resolved the issue. Any ideas on what to look at next?

Thanks!


Lucas

April 25, 2015 at 6:53 pm

Reinstalled the plugin. Functionality is back. Looks like I’m good to go. Still not sure what got scrambled in the upgrade process.


Andreas

April 26, 2015 at 12:45 am

Will EE3 survive an update of WordPress to version 4.2?


Dean

April 27, 2015 at 1:53 am

@lucas – glad to hear you got back up and running, please do let us know if any problems occur.

@andreas – it should be fine, we are not aware of any issues with EE3 and WP 4.2.


Garth

  • Support Staff

May 1, 2015 at 7:03 pm

We have found some additional issues caused by WordPress’ database changes during these recent security updates.

If you are experiencing any of these problems, please try updating Event Espresso first:

  • No event in your queue
  • Price not sticking when saving ticket in the editor
  • Other weird things where a ticket appears to have the same price or price modifier as another ticket.


Carlos Goertz

May 4, 2015 at 6:17 am

I cant update event expresso. An automatic update for Event Espresso is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now. ??
I use EE4.


Tyler Longren

May 4, 2015 at 6:54 am

Any known issues with messages being totally messed up? Every relationship is incorrect, click to edit the General Registration Notification template and the next page says I’m editing the “Email Registration Approved Template”

That’s just one example. I was on an older version a while ago (4 or 5 months ago maybe), and I believe there was an issue updating the database, not certain though.

Even default To: field shortcodes are messed up in custom templates custom templates (I’ve set custom email addresses there previously, and they’re gone after saving that template).

There are no recent database backups unfortunately. Anyone have the a .sql file for a recent version that I can import into my WP database?


Dean

May 5, 2015 at 3:18 am

@Carlos – it looks like your licence key was reset recently – if the issue is still occurring, please start a new forum thread and we can assist from there.

@tyler – you could install EE on a development server/subdomain and grab the clean database that way. As always, please back up your sites database before attempting anything with it!


Tyler Longren

May 5, 2015 at 3:21 pm

@dean, What if I delete the EE4 messages wp tables (just the 2 tables) and then disable and re-enable the plugin? Will the 2 tables I delete be re-created with their default values?


Lorenzo Orlando Caum

  • Support Staff

May 5, 2015 at 7:58 pm

Hi Tyler, I’ve replied to your support post here:

https://eventespresso.com/topic/split-customers-purchasing-tickets-stopped-receiving-confirmation-emails/

Please take a look at the information there and reply to that support post.

Thanks


Lorenzo


Andrea Graham

May 7, 2015 at 9:06 am

Having an issues with my support license key. Requested a reset but says pending, need to update ASAP, can no longer add events!


Josh

  • Support Staff

May 7, 2015 at 9:24 am

Hi Andrea,

Your key has been reset.

The support post ‘Update Event Espresso and Using WordPress 4.2’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 4 years, 6 months ago ago

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