Support

Home Forums Event Espresso Premium Update error message (2)

Update error message (2)

Posted: April 10, 2014 at 8:40 am


lafamiliamedicina

April 10, 2014 at 8:40 am

After getting my license key updated and updating EE plugins i received the following message below– i’ve never used the license key for any other domain i so don’t understand the message or issue:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now”

  • This topic was modified 10 years ago by  lafamiliamedicina.
  • This topic was modified 4 years, 1 month ago by  Garth.


lafamiliamedicina

April 10, 2014 at 9:11 am

help?


Garth

  • Support Staff

April 10, 2014 at 9:41 am

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

The support post ‘Update error message (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso