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Update Crashed Site

Posted: November 8, 2012 at 9:31 am


Eric Doss

November 8, 2012 at 9:31 am

Hello EE,
I just updated to the new version of the main and ticketing plugin and it took the whole site down. I now get an error in the Dashboard and the homepage Fatal error: Class 'Event_Espresso_Widget' not found in /home/habitat/public_html/wp-includes/widgets.php on line 324

Suggestions?


Josh

  • Support Staff

    •

November 8, 2012 at 10:19 am

Hi Eric,

I’ve seen this happen once before and it was resolved by downloading a fresh copy of Event Espresso and uploading it over FTP. Do you have FTP access to your site. If so, you can log in over FTP and rename the event-espresso folder. That will deactivate the plugin and you’ll have access to your site again. Then you can delete the Event Espresso plugin and upload a fresh copy into the wp-content/plugins directory.


Eric Doss

November 8, 2012 at 11:45 am

Josh,
Thanks for the prompt response. That worked perfectly.

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Status: closed

Updated by  Eric Doss 11 years, 5 months ago ago

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