Support

January 23, 2017 at 4:21 pm

Hi there,

I wanted to double check within the code to confirm this, but the recaptcha_ajax.js being added to the page and throwing this error:

The error messages:
Mixed Content: The page at ‘https://www.reposelifestyle.com/events/’ was loaded over HTTPS, but requested an insecure script ‘http://www.google.com/recaptcha/api/js/recaptcha_ajax.js?ver=4.7.1’. This request has been blocked; the content must be served over HTTPS.

Is not from Event Espresso, its from your theme.

If you look on your homepage you’ll notice the same error being thrown there.

To prevent that error you can disable the themes reCaptcha feature within Quode Options -> Contact -> Use Recaptcha.

The theme developers need to fix the function to use HTTPS when needed.

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The issue with 2 events not showing the register button is because your tickets have a ‘sell until’ date that has passed so they are expired (note the date and the gray ‘status’ bar on the right here – http://take.ms/HFSz5)

As you have no ‘active’ ticket no register button is shown, you need to alter the sell until dates so the ticket demain active for the time you want to sell them for.

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I use WPEngine as a host. You have instructions on your site to configure in WPEngine directly and NOT use SSL software. So I am confused. I will send the temporary login details.

My apologies, you can ignore my previous comment. Your site is correctly setup for https and EE is adding any scripts/styles it needs using https – http://take.ms/Tbz1S

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The sidebar issue is from how your theme works and will require custom templates are created based on the current files) for EE output to include the sidebars.

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The Event archive showing ‘Archive’ is also down to how your theme outputs archives, this will take a custom function to alter the text specifically for EE events.

You could hide the text on that output using:

.post-type-archive-espresso_events .title_subtitle_holder_inner {
    display: none;
}

We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.

January 24, 2017 at 2:58 am

Are you referring to why the Upcoming Events Widget is not showing up in the Sidebar? It now has started showing on the Main Events page but not on the individual Events page. Is this what you are referring to. Are you able to support the code that would make it appear on individual events pages?

If the single event pages were cached by WPEngine (see below) that will explain why the sidebars didn’t show but now do on the singe event pages.

For the archive page you need a custom template that can be used to display a sidebar when displaying the EE events archive, yes we can create this for you if you would like to purchase a support token.

Also, several other issues remain: The calendar/schedule page – when you go to that page the calendar does not show up unless you refresh the page. Not sure why?

Does the same happen if you preview one of the default themes such as twentyfourteen?

Have you followed the documentation for setting up WPEngine to work with EE?

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

You’ll need to have them exclude the URL’s mentioned in that thread from their caching and also enable the Heartbeat API on your site.

The links to the individual events don’t work. You can see the events on the events page but the links to them don’t go anywhere.

Try flushing your permalinks.

Go to Dashboard -> Settings -> Permalinks

Make no changes and just save the settings there, do the events work then?

Also, when you went into the site did you change the format of how the Events are appearing on the events page? They were showing up like blog posts and are now appearing in columns that have code embedded in them. If you changed this could you please change it back?

I haven’t changed anything on the site, I logged in, looked at your events within Event Espresso -> Events to confirm why some did not show the register button but made no changes at all.

January 31, 2017 at 9:22 am

Hi there,

I just wanted to check in to see if your developer had WPEngine exclude the EE pages from caching and the event pages now work as expected?