Support

Home Forums Event Espresso Premium Upcoming events widget not refreshing

Upcoming events widget not refreshing

Posted: December 17, 2012 at 1:08 pm


phelms

December 17, 2012 at 1:08 pm

Hey guys,

I’ve been having an issue where the Upcoming Events widget is not displaying any events even when there are several upcoming events on the calendar already.

My settings are as follows – Event Category (‘Select value’ ie. not specified), number of events to display (2), and then No, No, No, Yes (display recurring events) for the rest. I did try to change category display to “Special Events” because we have one in that category for January, but still nothing displays. The website is elijahspromise.org.

Thanks!


Dean

December 18, 2012 at 3:12 am

Hi Phelms,

I have had a look at the site and cant see anything obviously wrong. I tested your settings on a test server and the widget performed as expected.

Can you try swapping themes to Twentyeleven and see if the widget works then?


phelms

December 19, 2012 at 10:31 am

Dean,

Thanks for getting back to me. I am actually updating the website mentioned on a staging server and just checked — the updated theme I’m using seems to be working with EE upcoming events widget (same theme, newer version). Any idea how a theme might prevent the widget from working?

-P


Josh

  • Support Staff

December 19, 2012 at 6:07 pm

Hi there,

You might want to check with your host on this. I know in the case of WPEngine they use some aggressive caching for the production sites, which may explain with it’s working as expected on the staging server.


phelms

December 21, 2012 at 7:39 am

Hey guys,

Here is the response from WPEngine support…

> Yes, it’s most likely conflicting with the caching. PHP should always
> be cached, and features that are dynamic should load using JavaScript,
> so they can bypass caching. Does this plugin offer any options to load
> the data using JavaScript/AJAX?
>
> — Patrick Clifford WordPress Mechanic


Josh

  • Support Staff

December 21, 2012 at 8:19 am

The calendar widget uses JavaScript to display events in a widget, and the upcoming events widget isn’t really loading anything dynamic, it’s pulling events from the database.

Can you try a quick test? If you add content to a simple text widget (just text, nothing fancy) on the production site then compare the widget on the front end while logged out of the site. Can you see a difference in the widget between being logged in and logged out?

The support post ‘Upcoming events widget not refreshing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 6 years, 11 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.