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Upcoming Event Notifications listing all attendees

Posted: January 11, 2022 at 4:11 am


musashi

January 11, 2022 at 4:11 am

Hi.

I have a problem with the Upcoming Event Notifications.
I wanted to list the information of attendees in the notification, but the shortcode [attendee_list] lists all attendees registered in the event, not just the ones related to the transaction/registration.

Is there a way to list only the information related to the transaction of the recipient?


Tony

  • Support Staff

January 11, 2022 at 2:26 pm

Hi there,

Where are you adding the shortcode in the template are which context are you editing?

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/


musashi

January 11, 2022 at 7:36 pm

Hi Tony.

I am adding the shortcode in the [TICKET_LIST], which is added in the [EVENT_LIST].
I am editing Registrant message of Automated Upcoming Datetime Notification.


musashi

January 18, 2022 at 12:44 am

Hi.

Is there any solution for this problem??


Tony

  • Support Staff

January 18, 2022 at 2:10 pm

Hi there,

Apologies for the delay.

I checked into this and the ATTENDEE_LIST will output attendees differently depending on the data it has available when the message is generated.

With the upcoming DateTime messages it’s sending an a message to each individual registrant for the datetime, when you use the ATTENDEE_LIST shortcode within the TICKET_LIST section the data it currently has available is the Ticket, so it pulls in all of the registrations linked to that ticket.

Currently, we don’t have a fix for this but I’ll create a ticket for our developer to investigate


musashi

January 18, 2022 at 5:32 pm

Hi Tony, thanks for your support.

So there is no way to show info only related to the specific transaction/registration, right?
I’m sorry to hear that, but I hope your developers can solve this problem soon!

Thank you anyway.
Regards.


Tony

  • Support Staff

January 19, 2022 at 3:07 am

So there is no way to show info only related to the specific transaction/registration, right?

Well, no, that’s not correct.

The email is based on the current registration passed to it so the majority of the info available is for that specific registration. As the upcoming messages are triggered for every registration on an event/datetime the data controller doesn’t set up what would be required for an ‘Attendee list’ for each specific group registration… because they are ALL getting an email anyway and that is part of the reason why it uses the EE_Ticket above.

So knowing that this message is triggered for every registration, may I ask why you need an attendee list that would be repeated N times in each of the group emails?

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