Support

Home Forums Event Espresso Premium unknown item appearing on invoice

unknown item appearing on invoice

Posted: December 28, 2017 at 10:16 am


sandims

December 28, 2017 at 10:16 am

We have event with a $100 off promo code of “EARLYJAN18”. However, the PayPal invoice that we receive says “Item #2: 100 off for Bringing Baby Home” and then applies a $100 discount. We do NOT have any promo code with that name. We don’t know why promo code appears.


Josh

  • Support Staff

December 28, 2017 at 10:44 am

Hi there,

“Item #2: 100 off for Bringing Baby Home” would not necessarily be a promo code. It could also be a Price Modifier set in the event editor, or even a codeless promotion item.

The support post ‘unknown item appearing on invoice’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 2 years, 3 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!