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Unable to view registration details

Posted: May 24, 2021 at 12:26 am


texashauntersgroup

May 24, 2021 at 12:26 am

Tony hoping you can help me out on this issue.

From our previous conversations, I have been running EE Core 4.10.11.rc.037 as this has the fix for the blank cart issue with the pricing modifier. This has been working great and solved the core issue but now I am running into a new issue that just popped up.

I have two registrations (#3350 & #3351) that are part of the same transaction (#1948). I am unable to view the registration details on the admin side. The section only shows the header and not the details. The remaining sections below it are not present at all. If I look at it from the end-user edit URL it displays correctly.

I am seeing a warning and an error in Chrome that appear to be related. Here is a link to the screenshot.
https://www.texashauntersconvention.com/Screenshot_20210524-0109.png

If I revert to EE Core 4.10.11.p, the issue goes away so it is something specific to EE Core 4.10.11.rc.037.

Let me know if you have a newer version or RC that might have this fix and the blank screen fix. Thank you!


texashauntersgroup

June 2, 2021 at 4:53 pm

Greetings Tony,

I just wanted to follow up on this one. Thank you!


Tony

  • Support Staff

June 3, 2021 at 5:18 am

Hi there,

Apologies, I was certain I’d replied here but obviously not!

So the error posted in the screenshot is from EE adding a notice on the page and I’ll get that fixed up. However, it won’t fix the issue as that’s basically just from EE adding the error to the page so whatever is causing the error to be thrown will continue to do so.

I haven’t been able to reproduce the above so I’d like to take a look at the transactions if that’s ok? Note that to view this I’ll need to add some debug code to the version running to see what is going on so will need both wp-admin and FTP credentials if possible.

If so you can send temp login details using this form:

https://eventespresso.com/send-login-details/


texashauntersgroup

June 3, 2021 at 11:24 pm

I have submitted the information you requested. Let me know what you find. Thank you!


Tony

  • Support Staff

June 4, 2021 at 3:35 pm

Just noting here that this has been fixed, it’s an issue specific to the test branch used on the site.

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