Support

Home › Forums › Event Espresso Premium › Unable to View Attendee Details

Unable to View Attendee Details

Posted: May 12, 2014 at 7:59 am


bellaworks

May 12, 2014 at 7:59 am

When I click on an attendee’s name in the attendee list, I’m receiving an error code where their question group answers should be. The only way I can view the attendee information is to export the list. The registration for this event is now closed- would that have something to do with it? The error code is:

WordPress database error: [Incorrect key file for table ‘./t2rbbh41_bur/wp_events_answer.MYI’; try to repair it]
SELECT question_id,answer FROM wp_events_answer WHERE question_id IN (1,2,3,1,2,3,6,7,9,10,23,24) AND attendee_id = 80


Dean

May 12, 2014 at 10:03 am

Hi,

It sounds like a corrupt database. Have you modified the database at all recently?

You can attempt to repair the database if you have access via PHPMyAdmin. I would advise backing up the site prior to this and perhaps contacting your host for assistance.

You could also revert to a previous (uncorrupted) backup, but you will of course lose any data between that backup and now.

Again, backup your site before attempting anything.

The support post ‘Unable to View Attendee Details’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 9 years, 11 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso