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Unable to auto-update

Posted: July 17, 2012 at 1:44 pm


kward

July 17, 2012 at 1:44 pm

I am unable to auto-update my plugins. I keep getting this error: Download failed. Service Unavailable

I checked to make sure there were no old copies of Event Espresso and the add-ons. Then I verified that I have the license key correctly entered on the General Settings screen. I even re-copied and re-pasted the key into WordPress. However, now I’m getting this error: You have the correct Site License Key for Espresso Calendar but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

I am only trying to upgrade 1 domain name. And when I login to my account, it shows the correct domain name.

  • This topic was modified 8 years, 4 months ago by  kward.
  • This topic was modified 8 years, 4 months ago by  kward.


Josh

  • Support Staff

July 17, 2012 at 1:48 pm

Please send WordPress admin level log in credentials via the contact form on this page: http://eventespresso.com/contact/

Select the “I am sending login info as requested” department form.


kward

July 17, 2012 at 4:29 pm

Thanks for your help, Josh.

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