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Unable to send messages, emails, confirmations, and notifications

Posted: October 15, 2019 at 11:43 am


Institute

October 15, 2019 at 11:43 am

We have updated the plugins, and when trying to generate the emails, we receive the error: “Message failed to generate for the following reasons:
Incoming data for the Gateways data handler must have an EE_Transaction object as the value for the first array index.”


Josh

  • Support Staff

October 15, 2019 at 11:58 am

We’ve seen that error message before and it turned out to be a plugin conflict. More information here:

https://eventespresso.com/topic/emails-are-failing-to-send-after-changing-to-https/#post-274309

If you don’t have any plugins that use oAuth, and can rule out any other plugins there’s a chance that you could fix this by making a change to the settings in Event Espresso > Messages > Settings. You can change the “Send On” setting to “Send on Same request”.

The support post ‘Unable to send messages, emails, confirmations, and notifications’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Documentation for Event Espresso 4

Status: closed

Updated by  Josh 1 month ago ago

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