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Unable to Register for A Class

Posted: January 6, 2020 at 3:30 pm


youtech2012

January 6, 2020 at 3:30 pm

When I’m logged in I can register for a course but when I’m not logged in I cannot register I get the “Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.”

On the http://afesstaging.wpengine.com/registration-checkout/?uts=1578350239#checkout in this install, I have deactivated all non-event esspresso plugins.

redacted

  • This topic was modified 7 months ago by  Josh. Reason: removed irrelevant information


Tony

  • Support Staff

January 6, 2020 at 3:54 pm

Hi there,

WPEngine has server-side caching enabled by default which you will need to request is disabled for EE critical pages, we have some documentation on this here:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

Note that you have changes the /events/ slug to /course-registration/ so you need to request that is excluded rather than/including /events/


Josh

  • Support Staff

January 6, 2020 at 3:56 pm

Hi,

I see that your site is hosted on WPEngine, which that particular server set up sends a cached version of the page to logged out vistors. What you can do is contact WPEngine support and ask them to bypass caching for the registration-checkout and thank-you pages. You’ll find more information here:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/


youtech2012

January 6, 2020 at 4:35 pm

That fixed it thanks Josh and Tony

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Status: closed

Updated by  youtech2012 7 months ago ago

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