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Robert Endersby
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September 22, 2014 at 2:53 am
When I try to export registrations for an event – apart from the fact that I can only get text dumped to screen (a separate unresolved thread) – all I get is the text of the registration form itself, no details of the delegates who have registered.
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Dean
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September 22, 2014 at 4:10 am
Hi Robert,
I’m wondering if they are actually related, have you spoken to your host regarding the other issue?
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Robert Endersby
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September 24, 2014 at 7:39 am
Yes our hosts do not understand why the download does not work and can only suggest we make changes to our htaccess file which does not work. Would it be possible for a team member to log in and look at the data problem please? Maybe you can pm me and I can send a log in. My client is losing patience as they have a forthcomig event and cannot download the data. Thanks,
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Josh
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September 24, 2014 at 10:18 am
Hi Robert,
Can you let us know what was changed in the .htaccess file? That’s likely where the solution is.
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Robert Endersby
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September 24, 2014 at 10:59 am
AddType application/octet-stream .csv
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
Before I made any changes the csv download did not work – it opened in the browser window so I put this, the original file back. It probably is some setting on the main server but obiously we have no access nor do the hosting cos workers.
We need this data now and only 2-3 times a year so maybe a sl query would do it? I presume the data is in several tables. I have access to phpmyadmin.
thanks,
Rob
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Josh
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September 24, 2014 at 1:08 pm
Hi Rob,
That would be a tricky query since the data is across several tables. Have you tried going to the Registrations for this event view and clicking the button that says “Registrations CSV Report”?
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