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Unable to enter time into Start/End dates

Posted: May 24, 2017 at 8:04 am

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Hamilton Community Foundation

May 24, 2017 at 8:04 am

Since last upgrade, we are unable to enter times into any date fields when creating or editing an event.

http://imgur.com/a/tWHNG


Tony

  • Support Staff

May 24, 2017 at 8:06 am

Hi there,

That’s not the EE datepicker so this is likely a plugin conflict (or possibly the theme).

What version were you using prior to the last update?

I’m assuming by last update you mean 4.9.38.p?


Hamilton Community Foundation

May 25, 2017 at 9:10 am

4.9.38.p is current. The previous version was the most recent one before that. Once we updated, this started happening. I don’t think it has anything to do with other plugins or theme since they have not been updated.


Josh

  • Support Staff

May 25, 2017 at 9:17 am

You can rule out whether it is a plugin conflict or not by following these steps:

https://eventespresso.com/wiki/troubleshooting-checklist/#pluginconflicts

This is an important troubleshoot step even if you do not think the issues is caused by a plugin or theme conflict.

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