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Unable to download pre-release add-ons

Posted: April 25, 2016 at 5:24 am


Alaistair Jerrom-Smith

April 25, 2016 at 5:24 am

Hi

We’re trying to download the attendee batch import form https://eventespresso.com/wiki/attendee-batch-import-add-on/ but cannot see it on our pre-downloads list.

We have followed the instructions to enable the pre-dowloads list from https://eventespresso.com/wiki/pre-release-channel-guide/ but cannot see the add-on.

Thanks

John


Lorenzo Orlando Caum

  • Support Staff

April 25, 2016 at 8:01 am

Hi John,

You’ll need an active support license to access software from the pre-release channel.

The business support license (https://eventespresso.com/product/business-license/) on the account that you are writing from is currently expired.


Lorenzo

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