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Unable to download invoice

Posted: November 29, 2018 at 6:01 pm


Wes Jerrell

November 29, 2018 at 6:01 pm

Trying to download invoice but page just reloads to the homepage without CSS. WP_DEBUG indicates the following: Notice: Constant WP_MEMORY_LIMIT already defined in /path/wp-config.php on line 94.

Value is set to 256M
Caching is off and EE4 is most recent version.

Example invoice URL:
https://www.aikenjaycees.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=invoice&context=purchaser&token=1-e02b69eb1b0aa9a049c1851f009e3f99&GRP_ID=2&id=1844


Seth Shoultes

  • Support Staff

November 30, 2018 at 6:11 am

The error you posted above is saying that you have already set a memory limit in your wp-config.php file on line 94. Try commenting that out to see if it that helps.


Wes Jerrell

December 2, 2018 at 6:03 am

Commenting out the limit had no affect on the download invoice function.


Josh

  • Support Staff

December 3, 2018 at 7:42 am

Hi Wes,

I checked the html source of the invoice you shared, and I can see there are a number of closing paragraph tags with no opening paragraph tags. Here’s a screenshot that shows 2 of them:

https://slack-files.com/T02SY781D-FEKA0JY4E-f391efc2cc

You could go to Event Espresso > Messages > Default Message Templates, then go to edit the invoice and check to see if there are any stray closing paragraph tags with the Text editor mode, and you may not find them there if the stray paragraph tags are being added by another script on the site. In which case the way forward will be to rule out a plugin or theme conflict.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: publish

Updated by  Josh 1 week, 2 days ago ago

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