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Unable to download invoice

Posted: November 29, 2018 at 6:01 pm

Wes Jerrell

November 29, 2018 at 6:01 pm

Trying to download invoice but page just reloads to the homepage without CSS. WP_DEBUG indicates the following: Notice: Constant WP_MEMORY_LIMIT already defined in /path/wp-config.php on line 94.

Value is set to 256M
Caching is off and EE4 is most recent version.

Example invoice URL:

Seth Shoultes

  • Support Staff

November 30, 2018 at 6:11 am

The error you posted above is saying that you have already set a memory limit in your wp-config.php file on line 94. Try commenting that out to see if it that helps.

Wes Jerrell

December 2, 2018 at 6:03 am

Commenting out the limit had no affect on the download invoice function.


  • Support Staff

December 3, 2018 at 7:42 am

Hi Wes,

I checked the html source of the invoice you shared, and I can see there are a number of closing paragraph tags with no opening paragraph tags. Here’s a screenshot that shows 2 of them:

You could go to Event Espresso > Messages > Default Message Templates, then go to edit the invoice and check to see if there are any stray closing paragraph tags with the Text editor mode, and you may not find them there if the stray paragraph tags are being added by another script on the site. In which case the way forward will be to rule out a plugin or theme conflict.

The support post ‘Unable to download invoice’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Documentation for Event Espresso 4

Status: closed

Updated by  Josh 1 year, 4 months ago ago

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