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Unable to download Event Espresso after purchase

Posted: February 6, 2013 at 8:40 am

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Kelly Grenz

February 6, 2013 at 8:40 am

I have purchased Event Espresso and am able to log in to my account page but download link is not working. What can I do to fix this?

  • This topic was modified 11 years, 10 months ago by Josh. Reason: not a translation question


Jonathan Wilson

    •

February 6, 2013 at 9:10 am

Hi Kelly,

Sorry for the trouble. I have updated your account. You should see your files available for download, as well as your license key.


Kelly Grenz

February 10, 2013 at 4:41 pm

Hi Jonathan,

I was able to see the downloadable files on my account page on February 6th however when I went back today to download everything the files are no longer there (I do see the license key). Where should I look for all plugin files?


Kelly Grenz

February 11, 2013 at 10:17 am

Event Espresso Plugin files are not on my account page, where can I get access to these?


Josh

  • Support Staff

    •

February 11, 2013 at 8:14 pm

Hi Kelly,

I’m sorry for the trouble. Seth updated your profile after I responded to your other thread. I checked and your download files are on your account page.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 11 years, 10 months ago ago

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