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bhhsflpg
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November 1, 2021 at 1:55 pm
Hi,
Not sure what happened, but we’re unable to check registrants in anymore?
Filtering for specific events is no longer working, and there’s no longer a checkbox to select which registrants should be checked in.
I’m 99% sure this was working fine last week?
Video showing the issue: https://www.dropbox.com/s/s1vozy3r599zo7k/Screen%20Recording%202021-11-01%20at%203.51.59%20PM.mov?dl=0
I have tried logging in in an Incognito window, same results.
Thank you,
Stephanie
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Harshad Mane
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November 2, 2021 at 5:59 am
Hi Stephanie,
Thanks for contacting us and sorry to hear about your issue.
Have you performed a conflict test yet?
If not – first, please make a full site backup.
Then, temporarily revert your theme back to the default WordPress theme (Twenty20) and see if the problem continues. If it is gone, the theme you were using is the cause.
If the issue is still there, try deactivating all plugins except for Event Espresso and see if it is resolved.
If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.
Please let us know your findings.
Regards,
Harshad
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Tony
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November 2, 2021 at 8:17 am
Hi Stephanie,
The ‘hide expired’ checkbox changes the dropdown to show expired events.
In your video your selecting an event, then clicking the checkbox which resets the dropdown.
Select your event and then click the filter button, does that work?
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bhhsflpg
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November 2, 2021 at 9:02 am
Hi Tony,
So it seems like there was a conflict with the Members app – I’ve fixed that. The update installed yesterday added some new options that my user roles didn’t have settings for. I updated the roles, and that part is fixed.
I think I’ve figured out the other issue. We didn’t realize that the drop down list is displaying all the events, so there’s more than one “South Tampa Onboarding” class there. We were selecting the wrong date, and the date we were selecting had no registrants. We thought it was showing any signups for a class of that name.
Screenshot: https://www.dropbox.com/s/cy3fplddjjr6q6h/Screen%20Shot%202021-11-02%20at%2010.51.12%20AM.png?dl=0
Is there a way for me to create an override through that custom plugin I’ve created which would display class name and class date in that dropdown? Our classes repeat throughout the year, so this will be a common issue. I’d rather not to have to include the date in each class title – that would clutter up the calendar.
Screenshot: https://www.dropbox.com/s/hjnj0abc6ykg7lt/Screen%20Shot%202021-11-02%20at%2010.56.14%20AM.png?dl=0
Any ideas?
Thanks,
Stephanie
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Harshad Mane
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November 3, 2021 at 7:10 am
Hi Stephanie,
You can use the following snippet to your active child theme’s functions.php file.
add_filter( 'FHEE__EE_Event_Registrations___get_table_filters__event_name', 'hm_ee_get_table_filters__event_name_add_month_to_event', 10, 2);
function hm_ee_get_table_filters__event_name_add_month_to_event($event_name, $evt) {
if($evt instanceof EE_Event){
$evt_dt_time = $evt->primary_datetime(true, false);
if($evt_dt_time instanceof EE_Datetime){
return $event_name.' '. '( '. $evt_dt_time->start_date().' )';
}
}
return $event_name;
}
The above code will add the date to the class name in the dropdown
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bhhsflpg
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November 4, 2021 at 2:49 pm
This reply has been marked as private.
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Tony
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November 4, 2021 at 3:32 pm
Hi Stephanie,
That code can go in your custom functions plugin.
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bhhsflpg
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November 4, 2021 at 3:37 pm
Hi Tony,
Thanks for confirming. Prefer to keep all the custom stuff in one location if possible.
Just added the code and it seems to be working as expected.
Thank you!
Stephanie
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Tony
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November 4, 2021 at 4:26 pm
Yeah, I agree, that’s the best way forward.
functions.php basically ‘is’ a plugin, but it’s tied to loading with your site’s theme and loads at a different point.
Custom functions that are not specifically related to your theme should go in a custom functions plugin (or multiple if needed) so that if you ever switch themes you don’t randomly lose half of your functionality and likely don’t remember that’s because the code is in your themes functions.php file, which now doesn’t load.
That’s not something I’ve ever done of course, nope, not me 🙂
Anyway, I’m glad its working for you, any issues just let me know.
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