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Vernon
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October 3, 2019 at 12:47 pm
I have a registrant that has an individual ticket and then a second ticket that has himself and another registrant. When I try and change the name of the single ticket it changes both. I need to change the single ticket to another name yet leave his contact info. How can this be done.
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Josh
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October 3, 2019 at 1:14 pm
Hi,
This can be done by cancelling the original registration, then add a new registration and input the correct contact information.
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Vernon
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October 3, 2019 at 1:34 pm
The ticket that was purchased is no longer available (early bird), and how would this affect the financial portion.
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Josh
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October 3, 2019 at 1:58 pm
You could do an admin-only ticket, and set its price to match the original ticket. You can remove the payment from the original transaction, and manually add a payment to the new transaction.
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