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Unable to change Company Logo on Invoice / Reciept

Posted: October 12, 2021 at 11:47 am


ktucholke

October 12, 2021 at 11:47 am

I have updated the LOGO image in the Company Settings and this does not change on my event Invoices / Receipts. I am using the default forms. Please advise.


Tony

  • Support Staff

October 12, 2021 at 1:39 pm

Hi there,

The Invoice logo image can be set individually within Event Espresso -> Payment Methods -> Invoice (if it’s not enabled temporarily enable it).

Look for the ‘Logo Image’ field, does that have the incorrect image set on it? If so, update it there and save.

If the invoice payment method was deactivated then after the above yo can de-activate it again.

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