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Zoe
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May 31, 2024 at 8:06 am
Hi there,
When trying to add a ticket in Event Espresso and assigning an event date to it, as well as a sell start/until time, price, and quaintly to it, if I then click “Update” to save the ticket, it disappears.
Note: This doesn’t happen when I duplicate a ticket.
Can you please provide me with a fix/solution to this?
Kind regards,
Zoe
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Sam
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May 31, 2024 at 8:31 am
Hi Zoe,
Can you please share a screen recording of the issue?
Also, can you please enable the debug log and check if there is any error showing during the issue?
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
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Zoe
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May 31, 2024 at 9:28 am
This reply has been marked as private.
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Rio
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June 1, 2024 at 6:35 am
Can you fill this form, so we can take a look on it.
https://eventespresso.com/send-login-details/
Do you have the stagging site? we can use to test it?
thanks
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Zoe
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June 3, 2024 at 2:48 am
This reply has been marked as private.
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Sam
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June 3, 2024 at 4:19 am
Hi Zoe,
I’ve replied to the email. Please continue over there.
Thank you.
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